ROW Electronic Submittal Instructions
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ROW Electronic Submittal Instructions

The Department of Business and Neighborhood Services is pleased to announce that online submittal is now available for Right-of-Way Use Permits, Right-of-Way Excavation Permits and Right-of-Way Oversize/Overweight Permits. You may submit your permit requests online through the Citizen Portal at:

You are now able to:

  • Set up an account on your web based program.
  • Submit the permit request via the website.
  • Upload any documents, plans, etc. related to the permit request.
  • If there are questions or additional information is needed, you will be contacted via email with what additional information is needed.
  • Once the permit is ready, you will receive an automated email message from the computer system.
  • You will have a secured link and your permit number provided so that you may pay the permit fees via the website. You  may pay the permit fees via e-check or credit card.
  • Once the payment is processed, you will receive an automated email message with a copy of the attached receipt.
  • You will receive an additional automated email with the permit copy attached.
  • There is no access fee.
  • There is a convenient "shopping cart" feature to let you pay for multiple permits all at once.
  • You can schedule inspections.
  • You can even do permit research.

This service will streamline the process and allow you to submit an obtain a permit without coming to our office.