Victim Assistance
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Victim Assistance Unit

50 N. Alabama St
  Enter via Market Street or Washington Street
Indianapolis, IN  46204
Office:  (317) 327-3331
TTY: (317) 327-3315

The first 24-hour on-call crisis intervention unit within a U.S. law enforcement agency, the Victim Assistance Unit was initially started by the Indianapolis Police Department on August 4, 1975.  Created in response to a growing public concern for victims of crime, the Victim Assistance Unit continues to provide a critical service for the Indianapolis Metropolitan Police Department. 

Victim Assistance Helping Hands

 The unit is guided by two primary goals. First, members of the Victim Assistance Unit strive to provide assistance to any person who has suffered, directly or indirectly, a physical, emotional, or personal loss as a result of a criminal act. This includes families of victims and victims of crimes not necessarily prosecuted. Second, the unit assists the department by reducing out-of-service time for officers and detectives.

The unit is staffed with approximately fourteen civilian employees

What the Unit Does:

  1. On-scene crisis intervention
  2. Emotional support to victims and families during crisis
  3. Referrals to support groups; shelter and housing facilities; and agencies that provide medical and mental health services and financial support
  4. Assistance with filing Violent Crime Compensation forms
  5. Familiarize the victim with the criminal justice system so they understand their rights and obligations by providing information about court procedures, the prosecutor's role, and how to obtain protective orders
  6. IMPD Body Safety Program

Victim Assistance Counselors respond to cases of:

  1. Homicide
  2. Robbery
  3. Domestic Violence
  4. Assaults
  5. Sex Offenses
  6. CHINS (Child in Need of Service)
  7. Child Abuse and Neglect
  8. Abuse of the Elderly
  9. Suicide
  10. SIDS (Sudden Infant Death Syndrome)

All services are provided at no cost to the victim

How You can Help:
The Indianapolis Metropolitan Police Department's Victim Assistance Unit is always in search of volunteers to assist the staff in contacting victims of crime. Volunteers provide emotional support and information regarding available resources. Although contact is made primarily via telephone, volunteers are sometimes asked to accompany victims to court or to assist the office staff with walk-ins.

Please contact the Victim Assistance Unit if you are interested in this unique and rewarding volunteer opportunity. No experience is necessary -- training and resources are provided.

For more information call 327-3331.  

Student Intern Program:
Students from colleges and universities have the opportunity to participate in an internship with the Victim Assistance Unit. Eligible students receive credit while experiencing on-the-job training. Interested students should seek information through their faculty advisors or by calling the Victim Assistance Unit at 327-3331. 

Donating Cell Phones for Emergency Use:
It has been estimated that there are over 500 million cell phones stockpiled in homes and offices across America. The 911 Cell Phone Bank program allows you to donate unwanted cell phones so they can be reconditioned to extend their useful life and then given to law enforcement agencies to provide emergency communications for victims of crimes. 

Information about the 911 Cell Phone Bank recycling program is available from their website at

If you would like to donate a cell phone through this program, the 'Donate Now' button below will redirect you to a form that includes a postage-paid mailing label identifying that your donation is to be directed to the Indianapolis Metropolitan Police Department. 

Donate Now