Gregory A. Ballard, Mayor of Indianapolis
Office of the Mayor
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 Mayor's Action Center

327-4MAC(4622)

To see if a property has been found in violation of High Weeds and Grass, please visit: http://www.indy.gov/eGov/City/CodeEnforcement/Pages/Weeds.aspx

To ensure your service request is processed accurately and in a timely manner, please carefully review the following instructions as they have changed to include an ability to accurately report a pothole:

Emergencies:
For all life threatening emergencies, Please call 9-1-1

Time Sensitive Issues:
For example (but not limited to):

  • Sewer back up
  • Animal bite or a stray, aggressive animal
  • Missed trash collection
  • Traffic signal issues

Please call the Mayor's Action Center. (317-327-4622)
Our busiest times are Mondays and Tuesdays with lower call volumes occuring early in the morning or on Thursdays and Fridays.

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Pothole Reporting

To better serve you, and ensure that your pothole request for service is processed as quickly as possible, as of 02/09/2009 please choose this option to report a pothole and follow the directions:

Report a pothole

You may still call 327- 4622 to report potholes.


Online Service Request Form
Online Service Requests are processed Monday-Friday as quickly as possible. If you provide an exact address for the incident you are reporting, your request will be processed faster.

Note: Do not use this form to report time-sensitive issues (see above).

Instructions:

  • Select the type of Service Request from the list below
  • Please provide a specific location (exact street number and name) and a detailed, but brief description of the problem
  • Please provide your basic contact information in case we need to contact you for clarification

If you would like your Service Request to remain anonymous, please indicate this in the "Description" section, and your contact information will not be included in the official system entry. In the event you choose to remain anonymous, your request may not be processed if it is unclear or if we do not have enough information.

Note: if you are requesting something that is not listed, please call the Mayor's Action Center (317-327-4622) or see our online Services page to better determine where to direct your request.



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