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Department of
Business & Neighborhood Services

What's New

Welcome to the Department of Business and Neighborhood Services (BNS) formerly the Department of Code Enforcement. Not only have we changed our name, but we have joined with Indianapolis Animal Care Services (ACS) formerly Indianapolis Animal Care and Control, and are improving operations to streamline programs and services for you!

Congratulations to Director Jason Larrison on becoming the newest recipient of the Edward D. Pierre Award at the American Institute of Architects Indiana Convention!  

Effective Friday, 4/1/2016, all Improvement Location Permits (ILPs), with the exception of 1-2 family permits, will be required to be dropped off for review. For questions, please email PermitQuestions@indy.gov.

Contract Opportunities

Creating an ACA Account User Guide 

Flood Control Zoning District Ordinance Proposal 

Growing or starting a business? OpenCounter Indy saves you time and effort.

Landlord Registration Properties - Current as of 10/23/2016

(If prompted for a 'username' and 'password' click 'cancel' to proceed.) 

Landlord Registration Fact Sheet

Landlord Registration Renewal Instructions

Lobbyist Registration User Guide

Small Business Guide, assistance in navigating the City zoning and permitting processes.


General Info

1200 Madison Ave.,
Ste. 100

Indianapolis, IN 46225
Phone: (317) 327-8700
Fax: (317) 327-5174
Mon, Tues, & Thurs: 8:00a.m.--5:00p.m.
Wed: 12:00p.m.--5:00p.m.
Fri: 9:00a.m.--5:00p.m.
**Items for review or research must be submitted no later than 3:30 p.m. Times may vary based on Customer Demand.