Potholes
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POTHOLE SERVICES


REPORTING A POTHOLE IS A CLICK AWAY 

​The City provides multiple ways for residents to report potholes. The Mayor’s Action Center, RequestIndy Online Portal and RequestIndy Mobile for smartphones offer three different ways for residents to request services and connect with city government. 

If you notice a pothole on the highway or interstate, please contact the Indiana Department of Transportation at (317) 232-5533.

In an effort to address requests as quickly as possible, please indicate the address of the pothole, the direction of travel (N, S, E or W) and the specific lane (outside, middle, inside) of the pothole, so our crews can  find and repair the pothole.


POTHOLE FAQ

​WHAT IS A POTHOLE?

Potholes occur when snow and ice melt as part of Indiana's seasonal freeze-thaw cycles. 

HOW DO POTHOLES FORM?

The resulting water then seeps beneath the pavement through cracks caused by the wear and tear of traffic. As the temperatures drop to free​zing, the water becomes ice and expands below the pavement, forcing the pavement to rise. As the weight of traffic continues to pound on this raised section – and the temperatures once again rise above freezing – a shallow divot occurs under the surface and the pavement breaks, forming a pothole. 

HOW ARE POTHOLES REPAIRED?

A pothole is typically fixed by cleaning out the loose debris and filling it with hot and cold asphalt patch.​​​