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Within 7 days of receiving a citation, you must either pay or appeal the citation.
PAYING YOUR CITATION
Please look at the type of violation on your citation to determine where to make payment. 
If your citation is for an expired meter, overtime meter parking, unlawful parking in a handicapped meter zone, or parking in a metered space when prohibited, you may pay online, by telephone, or by mail by following the instructions listed below:
Payment online:
www.parkindy.net/payments
Payment by phone:
1-855-251-8188
Payment by mail:
ParkIndy, LLC
P.O. Box 2251
Indianapolis, IN  46206

Please do not send cash.
 
Payment questions:
Phone: 1-855-251-8188

Payment may be made in person by depositing a check into the lock box located in the area adjacent to Room E152 of the City County Building, located at 200 E. Washington Street, Indianapolis.  Please include the citation number with your check.  If the citation is for a meter related offense, the check should be made payable to ParkIndy, LLC.
If your citation is for any other type of parking violation, you may pay online, by telephone, or by mail by following the instructions listed below:
Payment by phone:
1-866-425-3269, reference agency number 1261
Payment by mail:
Citation Collections Services
P.O. Box 80239
Indianapolis, IN  46280
Please do not send cash.
Payment questions:
Phone: (317) 524-7405
Payment may be made in person by depositing a check into the lock box located in the area adjacent to Room E152 of the City County Building, located at 200 E. Washington Street, Indianapolis.  Please include the citation number with your check.  If the citation number is for a non-meter parking violation, the check should be made payable to Citation Collection Services.  
CONTESTING YOUR CITATION
Request to Review
If you believe your citation fits within one of the following categories, you may submit a Request to Review a Parking Citation to the City Prosecutor's Office within 30 days of your citation date.  If your citation does not fit one of the listed categories, your Request to Review Parking Citation will be denied.  The Request to Review Parking Citation is appropriate in the following situations:
1.      The meter or pay box was malfunctioning and did not accept payment.
2.      The meter or pay box was paid for at the time the citation was issued.
3.      The citation is a duplicate.
4.      A valid placard or plate was displayed and the vehicle was parked appropriately.
5.      The vehicle description on the citation does not match the plate number on the citation.
6.      Vehicle or plate was stolen at the time when the citation was issued.
7.      The named individual on the citation is deceased.
 
The Request to Review Parking Citation form may be accessed by clicking here.
Denial
If your citation does not fit into one of the previous categories and you would still like to contest your citation, please fill out the Citation Appeal form in person within 7 days of your citation date.  The forms are located in the area adjacent to Room E152 of the City County Building, located at 200 E. Washington St., Indianapolis, Indiana, 46204.  Please deposit the signed form in the lock box.  The denial will be processed and slated for an administrative hearing.